Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to Eve &
Roque, LLC (“Eve & Roque”), and Eve & Roque and governs data collection and usage. For the
purposes of this Privacy Policy, unless otherwise noted, all references to Eve & Roque include
Eve & Roque and any subsidiary. By using the Eve & Roque website, you consent to the data
practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Eve & Roque may collect
personally identifiable information, such as your:
- E-mail Address
- Phone Number
- Address
- Name
If you purchase Eve & Roque's products and services, we collect billing and credit card
information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to
use certain products or services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or
other payment information when ordering and purchasing products and services. To wit, we will
use your information for, but not limited to, communicating with you in relation to services
and/or products you have requested from us. We also may gather additional personal or non-
personal information in the future.
Use of your Personal Information
Eve & Roque collects and uses your personal information to operate and deliver the services you
have requested.
Eve & Roque may also use your personally identifiable information to inform you of other
products or services available from Eve & Roque and its affiliates.
Eve & Roque may also use your personal information for the following:
Monitor use of our Services;
Provide customer support;
Communicate and provide additional information that may be of interest to users through email
or other means, such as special offers, announcements, and marketing materials;
Send you reminders, technical notices, updates, product announcements, security alerts and
support and administrative messages, service bulletins, or marketing;
Provide advertisements to you through messages;
Manage our everyday business needs;
Fulfill any other business or commercial purposes at your direction or with your notice and/or
consent.
Notwithstanding the above, we may use information that does not identify you (including
information that has been aggregated or de-identified) for any purpose except as prohibited by
applicable law.
Sharing Information with Third Parties
Eve & Roque does not sell, rent or lease its customer lists to third parties.
Eve & Roque may share data with trusted partners to help perform statistical analysis, send you
email or postal mail, provide customer support, or arrange for deliveries. All such third parties
are prohibited from using your personal information except to provide these services to Eve &
Roque, and they are required to maintain the confidentiality of your information.
Eve & Roque may disclose your personal information, without notice, if required to do so by law
or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on Eve & Roque or the site; (b) protect and defend the rights or
property of Eve & Roque; and/or (c) act under exigent circumstances to protect the personal
safety of users of Eve & Roque, or the public;
Information may also be shared with the following:
to any competent law enforcement body, regulatory, government agency, court or other third
party where we believe disclosure is necessary (i) as a matter of applicable law or court order or
regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital
interests or those of any other person;
to a potential buyer (and its agents, investors, and/or advisors) in connection with any proposed
or actual purchase, merger or acquisition of any part of our business, provided that we inform the
buyer it must use your information only for the purposes disclosed in this Privacy Policy;
to vendors for business and commercial purposes;
to any other person with notice to you and your consent to the disclosure;
Information from Other Sources
We may also collect information from other sources. The following are the categories of sources
we collect information from:
Social networks when you engage with our content, reference our Website or Service, or grant us
permission to access information from the social networks.
Partners that offer co-branded services, sell or distribute our products, or engage in joint
marketing activities.
Social Media and Technology Integrations
Links. Our Website and Service may include links that hyperlink to websites, platforms, and
other services not operated or controlled by us.
Brand Pages and Chatbots. We may offer our content through social media. Any information you
provide to us when you engage with our content (such as through our brand page or via our
chatbot on the Website or Service) is treated in accordance with this Privacy Policy. Also, if you
publicly reference our Service on social media (e.g., by using a hashtag associated with us in a
tweet or post), we may use your reference on or in connection with our Website or Service.
Please note that when you interact with other entities, including when you leave our Website,
those entities may independently collect information about you and solicit information from you.
The information collected and stored by those entities remains subject to their own policies,
terms, and practices, including what information they share with us, your rights and choices on
their services and devices, and whether they store information in the U.S. or elsewhere.
We encourage you to familiarize yourself with and consult their privacy policies and terms of
use.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Eve
& Roque. This information can include: your IP address, browser type, domain names, access
times and referring website addresses. This information is used for the operation of the service,
to maintain quality of the service, and to provide general statistics regarding use of the Eve &
Roque website.
Use of Cookies
The Eve & Roque website may use "cookies" to help you personalize your online experience. A
cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize Eve & Roque pages, or register with Eve & Roque site or services, a
cookie helps Eve & Roque to recall your specific information on subsequent visits. This
simplifies the process of recording your personal information, such as billing addresses, shipping
addresses, and so on. When you return to the same Eve & Roque website, the information you
previously provided can be retrieved, so you can easily use the Eve & Roque features that you
customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
Eve & Roque services or websites you visit.
Do Not Track Signals
Our website does not alter its data collection or use practices when it receives a Do Not Track
(“DNT”) signal from your browser. Third-party analytics and advertising partners may still
collect information about your online activities over time and across different websites.
Links
This website contains links to other sites. Please be aware that we are not responsible for the
content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
identifiable information.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information
if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal law,
provide a good or service requested by you, or reasonably anticipated within the context
of our ongoing business relationship with you, or otherwise perform a contract between
you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of
free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
Review and Update Your Personal Information
You have a right to review and request changes to any Personally Identifiable Information we
store about you. To review or update your information (e.g., correct your email address, phone
number, or employer), please send a verifiable request to our Privacy Team at the contact
information below. We will respond within 30 days of receiving a verifiable request.
Children Under Thirteen
Eve & Roque does not knowingly collect personally identifiable information from children under
the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
E-mail Communications
From time to time, Eve & Roque may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication.
If you would like to stop receiving marketing or promotional communications via email from
Eve & Roque, you may opt out of such communications by Customers may unsubscribe from
emails by "replying STOP" or "clicking on the UNSUBSCRIBE button.".
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have
contracted.
Additional Disclosures for California Residents
These additional disclosures for California residents apply only to individuals who reside in
California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights
to know, delete and opt out, and requires businesses collecting or disclosing personal information
to provide notices and means to exercise rights.
Notice of Collection.
In the past 12 months, we have collected the following categories of personal information
enumerated in the CCPA:
Identifiers, including name, email address, phone number account name, IP address, and an ID or
number assigned to your account.
Commercial information, including purchases and engagement with the Service.
Audio or visual data, including pictures or videos you post on our Service.
Inferences, including information about your interests, preferences and favorites.
We collect and use these categories of personal information for the business purposes described
in the Use of Information section, including to provide and manage our Service.
We do not generally sell information as the term “sell” is traditionally understood.
However, to the extent “sale” under the CCPA is interpreted to include advertising technology
activities such as those disclosed in the Cookies, similar tracking technology, and analytics
section as a “sale,” we will comply with Applicable law as to such activity.
We disclose the following categories of personal information for commercial purposes:
identifiers, demographic information, commercial information, internet activity, geolocation data
and inferences.
We use and partner with different types of entities to assist with our daily operations and manage
our Service.
Please review the To Whom We Share Your Information section for more detail about the parties
we have shared information with.
California Shine the Light Law
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain
certain information about the types of personal information that companies with whom they have
an established business relationship have shared with third parties for direct marketing purposes
during the preceding calendar year.
In particular, the law provides that companies must inform consumers about the categories of
personal information that have been shared with third parties, the names and addresses of those
third parties, and examples of the types of services or products marketed by those third parties.
To request a copy of the information disclosure provided by us pursuant to Section 1798.83 of
the California Civil Code, please contact us via email.
GDPR Privacy Notice
This notice is for people who are located in the European Economic Area (“EEA”). Our
processing of personal data of people who are in the EEA is governed by the General Data
Protection Regulation (the “GDPR”), which applies from May 25, 2018. The GDPR requires us
to provide certain information to you about your personal data, which we refer to in this notice as
your personal information.
Data Controller
We are the data controller for the Services.
Purposes of the Processing
Personal information gathered through cookies is used for the purposes described in this Privacy
Policy. Other than information described in our Privacy Policy, the only information collected
through our website is personal information provided voluntarily by visitors for the purpose of
receiving additional information about the Services or registering for our Services.
Lawful Basis for the Processing
Generally, we process personal information provided by visitors through our website on the basis
of consent.
We may also process personal information on other bases permitted by the GDPR and applicable
laws, such as when the processing is necessary for us to comply with our legal obligations.
Categories of Personal Information
We process the following information when provided voluntarily by our website visitors: name,
email address, and employer.
Recipients of Your Personal Information
We use various service providers to manage our website and provide services. Our service
providers change from time to time.
Note that our service providers have entered into contracts with us that restrict what they can do
with your personal information. If you would like specific information about our service
providers who have received your information, please contact us and we will provide that
information to you.
Information Regarding the Transfers of Personal Data Outside of the European Economic
Area (EEA)
Our main offices are based in the USA and that’s where we process personal information
collected through our website. When you provide personal information to us, we request your
consent to transfer that personal information to the USA.
The USA does not have an adequacy decision from the European Commission, which means that
the Commission has not determined that the laws of the USA provide adequate protection for
personal information. Although the laws of the USA do not provide legal protection that is
equivalent to EU data protection laws, we safeguard your personal information by treating it in
accordance with this GDPR Privacy Notice. We take appropriate steps to protect your privacy
and implement reasonable security measures to protect your personal information in storage.
We use secure transmission methods to collect personal data through our website. We also enter
into contracts with our data processors that require them to treat personal information in a
manner that is consistent with this Notice.
Retention Period for Personal Information
How long we retain personal information varies according to the type of information in question
and the purpose for which it is used.
We delete personal information within a reasonable period after we no longer need to use it for
the purpose for which it was collected (or for any subsequent purpose that is compatible with the
original purpose).
This does not affect your right to request that we delete your personal data before the end of its
retention period. We may archive personal data (which means storing it in inactive files) for a
certain period prior to its final deletion, as part of our ordinary business continuity procedures.
Your Rights to Access, Correct, Restrict or Delete Your Personal Data and Object To
Processing
You have the right to request access to your personal data, to have your personal data corrected,
restricted or deleted, and to object to our processing of your personal data. You also have the
right of data portability, which means that you can request that we provide you (or a third party
you designate) with a transferable copy of personal information that you have provided to us.
Your rights may be subject to various limitations under the GDPR.
If you wish to exercise any of these rights, or if you have any concerns about our processing of
your personal data, please contact us.
The Right to Lodge A Complaint With a Supervisory Authority
You have the right to file a complaint concerning our processing of your personal data with your
national (or in some countries, regional) data protection authority. The EU Commission has a
list here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Absence of statutory or contractual requirement or other obligation to provide any personal data
Users of our website are under no statutory or contractual requirement or other obligation to
provide personal information to us via our website.
Changes to this Statement
Eve & Roque reserves the right to change this Privacy Policy from time to time. We will notify
you about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a prominent notice on our website,
and/or by updating any privacy information. Your continued use of the website and/or Services
available after such modifications will constitute your: (a) acknowledgment of the modified
Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Eve & Roque welcomes your questions or comments regarding this Statement of Privacy. If you
believe that Eve & Roque has not adhered to this Statement, please contact Eve & Roque at:
Eve & Roque
750 N SAN VICENTE BLVD, SUITE 800
WEST HOLLYWOOD, CA 90069
Email Address: _________________
Telephone number: _________________
Effective as of May 27, 2025
Frequently Asked Questions
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